Billing & Plans

AgentOS Cloud offers simple, predictable pricing with monthly subscriptions.

Plans

Both plans include:

• Pre-installed AgentOS and Claude Code
• Your own secure subdomain
• SSH access from any device
• Unlimited sessions
• 50GB SSD storage

What's the Difference?

Starter Plan

• Shared CPU - Resources are shared with other users
• Good for: Side projects, learning, occasional use
• Best when: You don't need consistent performance

Pro Plan

• Dedicated CPU - Guaranteed resources, no noisy neighbors
• Good for: Daily development, client work, production builds
• Best when: You need reliable, fast performance

Subscribing

1. Sign in to your dashboard
2. Add at least one SSH key
3. Select your plan
4. Complete checkout via Stripe

After payment, you can immediately launch your VM.

Managing Your Subscription

View Current Plan

Your current plan and billing status appear in the dashboard header.

Change Plans

To upgrade or downgrade:

1. Go to the Stripe customer portal (link in dashboard)
2. Select "Update plan"
3. Choose your new plan
4. Changes take effect at the start of the next billing cycle

Upgrades are prorated—you only pay the difference for the remaining days.

Cancel Subscription

1. Go to the Stripe customer portal
2. Click "Cancel subscription"
3. Your VM remains active until the end of the current billing period
4. After cancellation, your VM is stopped

Note: Cancellation doesn't delete your data immediately. You can resubscribe within 30 days to restore access.

Billing Cycle

• Subscriptions are billed monthly
• Payment is due on your subscription anniversary date
• Failed payments retry automatically for 3 days
• After 3 failed attempts, your subscription is paused

Payment Methods

We accept:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• Some regional payment methods (via Stripe)

All payments are processed securely through Stripe.

Invoices & Receipts

1. Go to the Stripe customer portal
2. Click "Billing history"
3. Download invoices for any payment

Invoices are also emailed after each successful payment.

What Happens When...

I Cancel

1. VM continues running until period ends
2. After period ends, VM is stopped
3. Data is retained for 30 days
4. After 30 days, VM and data are deleted

My Payment Fails

1. Stripe retries for 3 days
2. You receive email notifications
3. If still failing, subscription pauses
4. VM is stopped after grace period
5. Update payment method to resume

I Want to Pause

We don't offer pause functionality. Instead:

1. Cancel your subscription
2. Your VM runs until period ends
3. Resubscribe when ready
4. Provision a new VM

I Need More Power

For custom requirements (more CPU, RAM, or storage), contact us. We can provision dedicated infrastructure.

FAQ

Can I try before subscribing?

We don't offer a free trial, but you can cancel anytime. Your first month is a great way to evaluate.

Is there a free tier?

No. AgentOS Cloud provisions real VMs with dedicated resources, which have ongoing costs.

Do you offer annual billing?

Not currently. All plans are billed monthly.

Can I use my own Claude API key?

The VM comes with Claude Code pre-installed, but you authenticate with your own Claude account via claude login. Your usage counts against your Claude plan.

What if I need multiple VMs?

Currently, each subscription provides one VM. Contact us for multi-VM requirements.

Is my data backed up?

VMs include persistent storage, but we don't provide automatic backups. Use git to version control your code.

Can I export my data?

Yes. SSH into your VM and use scp or rsync to copy files to your local machine.

What regions are available?

VMs are provisioned in San Jose (sjc). Additional regions coming soon.

Need Help?

For billing questions or issues:

• Check the Stripe customer portal for payment details
• Review your invoice history
• Contact support for account-specific issues

Next Steps

• Cloud Onboarding - Get started with your VM
• SSH Access - Connect to your VM